It is particularly important to us to inform you about the safe handling of your personal data. For this reason, we list in detail and inform you about the specific use and processing. We always adhere to all data protection-relevant legislation and regulations. Despite all the security measures taken to protect your personal data, we ask you at the same time to take note that various data transmission paths on the Internet, such as sending e-mails, can have security gaps. For this reason, absolute protection against access by third parties is not possible.
The responsible body for data processing on this website is:
NourEnergy eV PO Box 11 10 51 64225 Darmstadt E-Mail: firstname.lastname@example.org The responsible body is the natural or legal person who, alone or together with others, about the purposes and means of processing personal data (e.g. names, e- Mail addresses or similar) decides
What data is it about?
Legal basis for processing
Legal basis for processing
Art. 6 para. 1 sentence 1 lit. a GDPR serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6 para. 1 lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 para. 1 lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person, Art. 6 para. 1 lit. d GDPR. Ultimately, processing operations could also be based on Art. 6 para. 1 lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if processing is necessary to safeguard the legitimate interests of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not outweigh them.
Cooperation with processors and third parties
Disclosure of data
Your personal data will not be passed on to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:
- You have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO have given express consent to this
- the disclosure according to Art. 6 Para. 1 S. 1 lit. f GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
- in the event that for the transfer according to Art. 6 Para. 1 S. 1 lit. c GDPR there is a legal obligation, as well
- this is legally permissible and according to Art. 6 para. 1 sentence 1 lit. b GDPR is required for the processing of contractual relationships with you.
You have the right:
- to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or opposition, the existence of a Right to lodge a complaint, the origin of your data, unless it was collected by us, and the existence of automated decision-making, including profiling and, if necessary, meaningful information about its details;
- to request the correction of incorrect or incomplete personal data stored by us without delay in accordance with Art. 16 GDPR;
- According to Art. 17 GDPR, to request the deletion of your personal data stored by us, unless the processing for exercising the right to freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest or for asserting, exercising or defending legal claims is required;
- to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR, provided that the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or need to defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;
- according to Art. 20 GDPR to receive your personal data, which you have provided to us, in a structured, common and machine-readable format or to request the transmission to another responsible person;
- to revoke your consent given to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we may no longer continue the data processing based on this consent in the future and
- According to Art. 77 GDPR, you have the right to complain to a supervisory authority without prejudice to any other administrative or judicial remedy. As a rule, you can contact the supervisory authority of your usual place of residence or work or the place of the suspected violation if the data subject believes that the processing of their personal data violates the EU General Data Protection Regulation (GDPR ) violates.
Right to information, right to correction, blocking, deletion, objection
On written request, we will inform you about the data we have stored about you. You also have the right to correct, block, object or delete this data. The request should be sent to the address given in the legal notice of the website.
If your personal data are compiled on the basis of legitimate interests, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this that arise from your particular situation or the objection is directed against direct advertising , In the latter case, you have a general right to object, which I will implement without specifying a particular situation. If you would like to exercise your right of withdrawal or objection, an email to the address given in the website’s imprint is sufficient.
General collection of data
When you access our website or call up a file, data about this process is saved in a log file on our web server. The following data can be saved:
- IP address (if possible, it will be saved anonymously)
- Domain name of the website from which you came
- Name of the files retrieved
- Date and time of a call
- Name of your internet service provider
and possibly the operating system and browser version of your device
We only save IP addresses for data security reasons in order to ensure the stability and security of our system (legal basis: Art. 6 Para. 1 lit.f GDPR). The statistical analysis of anonymous data records remains reserved.
Contact forms, email, phone, social media
When contacting us by email, tel, fax, social media, etc. Inquiries, the information provided by the user, including the contact details provided by him there, will be stored and processed by us for the purpose of processing the request and in the event of follow-up questions. User information can be stored in a customer relationship management system (CRM system) or a comparable requirements organization. The data is used exclusively for answering and processing your question. The data processing takes place here according to Art. 6 Para. 1 S. 1 lit. a GDPR based on your voluntarily given consent. You can object to this at any time (right of withdrawal).
We send newsletters with advertising information only with the consent of the recipient or based on legal permission. The registration for our newsletter takes place via a double opt-in procedure: After registration you will receive an email in which you should confirm your registration. This confirmation is necessary to verify you as the owner of the email. The registration for the newsletter is logged in order to be able to prove the registration in accordance with the legal requirements. This includes storing the times of registration and confirmation as well as your IP address. Likewise, further data that you have given when registering for the newsletter will be saved. We only use your information other than your email address to personalize the newsletter, for example your name. You can unsubscribe from the newsletter at any time. You will find a link to cancel the newsletter in every newsletter email.
Newsletter – shipping service provider
Our newsletter is sent using the following shipping service providers: MailChimp, from Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA; Data protection declaration: https://mailchimp.com/legal/privacy/ The use of these third-party providers is based on our interests in the optimization, analysis and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO. We pay attention to the protection of visitor data. This is how we inform the visitors. In addition, we only use providers who offer sufficient security to comply with EU data protection standards. Providers from the USA are only used if they have certification according to the Privacy Shield Agreement. For the technical optimization of the dispatch and the presentation of the newsletter or for statistical purposes, the dispatch service provider can use the recipient’s data without assignment to a user, to optimize or improve their own services. However, the shipping service provider does not use the data of our newsletter recipients to write to them themselves or to pass the data on to third parties.
Our newsletters contain a so-called “web beacon”, i.e. a pixel-sized file. This is forwarded to our server or to the server of our shipping service provider when the newsletter is opened. When calling up technical data such as the IP address is collected. This information is mainly used for the technical improvement of the services based on technical data or the target groups and their reading behavior based on their access location (which can be determined using the IP address) or the access times. In order to be able to carry out statistical surveys, it is determined whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual users, but it is neither our aim nor, if used, that of the shipping service provider to observe individual users. The evaluations serve us much more to adapt our content to the reading habits of our users and to optimize it if necessary. The use is based on our interests in the optimization, analysis and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO.
Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of their residence, their place of work or the place of the alleged infringement, if the data subject believes that the processing of their personal data Data violates the EU General Data Protection Regulation (GDPR).
Right to data portability
You have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format.
Confidentiality of your customer access
If you have access to a protected area on our website that is secured by a password, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
Links to other websites
Blog and comment function
There is a voluntary comment function on individual pages or posts for users who want to share their opinion on the respective page or post. The comment is released after a positive check and appears publicly on the page where the comment was sent. There is no right to release a comment. The commentator must provide a name, which can be a pseudonym. Likewise, the commentator must provide an email address. This serves to inform him of the status of his comment, especially if he has asked a question in the comment and is waiting for an answer. The email address is not displayed publicly and is not passed on to third parties and is not evaluated manually. The commenter’s IP address is only saved in anonymous form. The comment is saved permanently until you (or an administrator) deletes it again. The email address you provided for the comment will only be saved for the purpose of sending you a notification in the event of a reply to your comment. Any other data you provide about the comment will be published on the comment if you provide it. If a name is requested, you can also use a pseudonym.
This website uses SSL encryption (Secure Socket Layer) for the transmission of data from your browser to our server and to servers that provide files that we integrate on our website. With SSL, data is transmitted encrypted. The data cannot be changed and the sender can be identified. You can recognize the existence of SSL encryption from the preceding text “https” in front of the address of the website that you call up in the browser.
References to third party websites
On this website, references to third-party websites are offered in the form of so-called links or links. Only when you click on such a link will data be transferred to the link destination. This is technically necessary. The transmitted data are in particular: your IP address, the time at which you clicked on the link, the page on which you clicked on the link, information about your Internet browser. If you do not want this data to be transferred to the link target, do not click on the link.
This website uses the Google Maps map software from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). By using this website, you consent to the collection, processing and use of the data that may be automatically collected by Google and its representatives. Google Maps Terms of Service. Additional information can be found in Google’s data protection regulations.
The component reCAPTCHA from Google Inc. (Google) is used to protect your communication via the internet form. With reCAPTCHA, misuse through automated, machine processing can be reduced. reCAPTCHA transmits your IP address and any other data required by Google for reCAPTCHA to Google. Your input via the reCAPTCHA component is transmitted to Google and processed there. By using reCAPTCHA, you consent to the fact that the recognition you have performed is incorporated into the digitization of old works. The IP address transmitted by your browser when using reCAPTCHA will not be merged with other Google data. The differing data protection regulations of the company Google apply to this data. Further information on Google’s data protection guidelines can be found here: https://www.google.com/intl/de/policies/privacy/.
This page uses certain fonts from Google to display. Your browser loads these fonts when you visit a page. Your IP address and the page (internet address) you visited will be transferred to a Google server. Further information on these Google fonts can be found at https://developers.google.com/fonts/faq and in Google’s data protection declaration at https://www.google.com/policies/privacy/
Facebook Pixel und Facebook Custom Audiences
Facebook Sociale Plugins
We use social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). The plugins can represent interaction elements or content (eg videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white “f” on a blue tile, the terms “Like”, “Like” or a “thumbs up” sign ) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/ When you visit our website, the plugin does not first establish a connection between your browser and the Facebook server , The connection is only established after you click the corresponding button. If these are greyed out, the plugins are inactive and no data is transferred. By activating the plugins, Facebook receives the information that you have visited our site with your IP address. This enables Facebook to associate your visit to our website with your Facebook account. If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address. According to Facebook, only an anonymized IP address is saved in Germany. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. User profiles of the users can be created from the data collected from the processed data. We have no knowledge of the content of the transmitted data. You can find out more about how Facebook handles the data here: https://www.facebook.com/help/186325668085084 The data processing is based on our interests in the user-friendly design and economic operation of our online offer within the meaning of Art. 6 para 1 lit. f. DSGVO. We pay attention to the protection of your personal data. For example, we have taken note of Facebook’s certification in accordance with the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC This certification offers a guarantee of compliance with EU data protection levels. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account. Further settings and contradictions regarding the use of data for advertising purposes are possible within the Facebook profile settings (https://www.facebook.com/settings?tab=ads). The settings are platform independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.
In order to make it easier for our users to share content on the Google+ platform, we use the “Google+ button” from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you are logged into your Google+ account, you can link the content of our pages with your Google+ profile by clicking the Google+ button. This enables Google to assign your visit to our website to your user account. Data processing is based on our interests in the more user-friendly design, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR We have no direct influence on data processing via Google. However, Google is certified in accordance with the Privacy Shield Agreement, which offers a guarantee of compliance with European data protection laws: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI In addition, Google offers the possibility of using data for advertising purposes disagree. You can find details on this page: https://www.google.com/settings/ads/ Further information on the handling of user data can be found in Google’s data protection declaration at: https://policies.google.com/privacyhttps://policies.google.com/privacy
Other third party services and plugins
We use third-party service offers on our website. These include e.g. B. the services for the integration of videos, fonts and content from social networks. These services are called directly from the providers’ servers. Here, the IP addresses of the users are sent to the provider for the purpose of displaying the content. Furthermore, the third-party providers can save cookies on the user’s computer and contain, among other things, technical information on the browser and operating system, referring websites, visiting time and other information on the use of our online offer, as well as being linked to such information from other sources. The use of these third-party providers is based on our interests in the user-friendly design, optimization, analysis and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO. We pay attention to the protection of visitor data. This is how we inform the visitors. In addition, we only use providers who offer sufficient security to comply with EU data protection standards. Providers from the USA are only used if they have certification according to the Privacy Shield Agreement. In addition, we take note of the data protection regulations of the providers and inform our visitors to the best of our knowledge and belief about the handling of user data and existing revocation / opt-out options.
We use DISQUS ‘comment service from DISQUS, Inc., 301 Howard St, Floor 3 San Francisco, California- 94105, USA. This service enables you to subscribe to the comments feature on our site as well as to subscribe to the comments. You can create an account with DISQUS or use the service as a guest. If you create an account, your data, which DISQUS queries for this purpose, will be transferred to the DISQUS server in the USA and stored there Cookies on your computer and data will be transmitted such as your IP address, device ID, the sub-pages you have called etc. The details can be found in the data protection regulations of DISQUS: https: // help.disqus.com/terms-and-policies/disqus-privacy-policy The use of DISQUS is based on our legitimate interests in the more user-friendly design and efficient administration of our website in the sense of Art. 6 para. 1 lit. f) GDPR. When using this tool, we pay particular attention to the protection of your personal data. DISQUS is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law: https://www.privacyshield.gov/participant?id=a2zt0000000TRkEAAW&status=Active. You can also object to the processing of your data for tracking purposes by DISQUS. You can do this on this page: https://disqus.com/data-sharing-settings.
Integration of the Trusted Shops Trustbadge
To display our reviews collected with Trusted Shops, the Trusted Shops Trustbadge is integrated on this website. This serves to protect our legitimate interests in an optimal marketing of our offer, which predominate in the context of a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which e.g. Contains your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site. Further personal data will only be transferred to Trusted Shops, provided you have given your consent to this, decide to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.
Sending evaluation reminders by email
If you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we use your email address as a reminder to submit a rating of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described below.
We have embedded Vimeo videos on our website, which are stored on the provider’s servers (Vimeo, LLC with headquarters in 555 West 18th Street, New York, New York 10011) and can be played on our website via embedding. When you play these videos, cookies are stored on your computer and data may be transferred to Vimeo. When playing videos stored at Vimeo, at least the following data is transmitted to Vimeo LLC: IP address and cookie, the specific address of the page accessed by us, system date and time of access, identification of your browser. This data is transmitted regardless of whether you have a Vimeo user account that you are logged in to or whether you do not have a user account. If you are registered in this way, Vimeo LLC may assign this data directly to your account. If you do not wish to be assigned to your profile, you must log out of the Vimeo platform before activating the play button for the video. Further information on the purpose and scope of data collection and its processing by Vimeo can be found on this information page.
We have embedded YouTube videos on our website, which are stored on the servers of the provider YouTube and can be played on our website via embedding. The videos are embedded with the option for advanced data protection settings activated. When you play these videos, YouTube cookies and DoubleClick cookies are stored on your computer and data may be transferred to Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA, as the YouTube operator. When playing videos stored on YouTube, at least the following data is transmitted to Google Inc. as the YouTube operator and operator of the DoubleClick network: IP address and cookie, the specific address of the page accessed by us, system date and time of access , Identifier of your browser. This data is transmitted regardless of whether you have a Google user account that you are logged in to or whether you do not have a user account. If you are registered in this way, Google may assign this data directly to your account. If you do not wish to be assigned to your profile, you must log out of the video before activating the play button. YouTube and Google Inc. save this data as usage profiles and, if necessary, use them for the purposes of advertising, market research and / or designing their websites to meet requirements. Such an evaluation is carried out in particular (also for users who are not logged in) to provide needs-based advertising and to inform other users about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google as the operator of YouTube to exercise this right. Further information on the purpose and scope of data collection and processing by Google can be found on this information page.
Financial accounting and office organization
If you have concluded a contract with us or placed a brokerage order, we process your data contract and inventory data as part of our business organization and financial accounting. The processing takes place on the basis of our legitimate interests Art. 6 para. 1 lit. f. GDPR and our legal obligations Art. 6 Para. 1 lit. C. We disclose or transmit data to the financial administration and consultants, such as tax advisors and other fee agencies and payment service providers. The deletion takes place after expiry of statutory warranty and comparable obligations, the necessity of storing the data is checked every three years; in the case of statutory archiving obligations, the deletion takes place after its expiry (end of commercial law (6 years) and tax law (10 years) retention requirement). harvested documents and 10 years for documents relevant to tax law.
Business analysis and market research
We process the communication, inventory and contract data from our customers or interested parties for the purpose of business evaluations, marketing and market research. Processing takes place on the basis of Art. 6 Para. 1 lit. f. DSGVO. We pay particular attention to the protection of your personal data during processing. If possible, the analyzes are created anonymously and only on the basis of the existing data that we learn in the course of contract processing or your request. The same deletion periods apply as for contract processing and contacting.
Wir sichern unsere Webseite und sonstige IT-Systeme durch geeignete technische und organisatorische Maßnahmen gegen Verlust, Zerstörung, unberechtigten Zugriff, unberechtigte Veränderung oder unberechtigte Verbreitung Ihrer Daten ab. Ein vollständiger Schutz gegen alle Gefahren ist praktisch trotz aller Sorgfalt jedoch nicht in jedem Fall möglich. Weil bei der Kommunikation per E-Mail die vollständige Datensicherheit von uns nicht gewährleistet werden kann, empfehlen wir zur Übermittlung von vertraulichen Informationen den Postweg.
Confidentiality of your customer access
If you have access to a protected area on our website that is secured by a password, you are responsible for keeping this password confidential. We ask you not to share the password with anyone. Changes to this data protection declaration We reserve the right to change this data protection declaration if the legal situation or this online offer or the type of data collection changes. However, this only applies to declarations on data processing. If the user’s consent is required or parts of the data protection declaration contain a regulation of the contractual relationship with users, the data protection declaration will only be changed after the user’s consent. Therefore, please inform yourself about this data protection declaration if necessary, especially if you provide personal data.